Supplier Online Registration Portal

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For any enquiries, please contact SESAMi Customer Care at:
Hotline: +(65) 6333 1188 (Select Option 2)
Email: customercare@sesami.com
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INTRODUCTION
Please read through the following chapters for better understanding to the benefits, subscription plans and registration process before you proceed to the registration.

Part I: Frequently Asked Questions (FAQs)
1. What are the benefits of signing up as a Registered Supplier ?
Answer: Supplier will benefit by participating this program with many more value added services made available through our community program. Example:

  • Ability to retrieve, create and manage documents (ITQ and ITTs) through the online portal and eliminate loss of documents via mail, email or fax
  • Maintain online records for past 2 years transactions, enable traceability, improve corporate governance
  • Self-service features in the portal for supplier to update information
  • Suppliers will be given the chance to participate in the business opportunities of other SESAMi large Buying Organisations (Singtel, NUS, NHG, SATS and SIA) through our e-Request to Participate (e-RTP) to RFx/Tenders published on our portal
  • 2. Do I need to pay to SESAMi for the registration with SESAMi to use the e-Procurement System? What are the fees applicable?
    Answer: Please refer to below fee structure table and services entitled:

    OCBC Enterprise
    Note:
    1). Additional User ID is chargeable at $200 / year.
    2). SESAMi All-in-One EziPass for suppliers allows you to access all RFx/Tender publications across all SESAMi buyer organisations using a single ID at no incremental service fee.
    3). One month notice in writing is required for any termination request and an applicable reactivation fee $100 applies
    3. How can I contact SESAMi for Clarification or Assistance
    Answer: You can send an email to customercare@sesami.com OR schedule a callback service with SESAMi customer service office through below link:

    Schedule A Callback
    Part II: The Complete Registration Process

    1. Supplier Submits online registration
    2. Supplier Receives forms in PDF format through email with submitted details
    3. Supplier Signs the forms, send the forms to us via email
    4. SESAMi Validate the registration
    5. Supplier Receives login details via email
    6. Supplier Accessessupplier portal using the login details

    The whole process will take 1-2 working days to complete.